Debt Collection

Recover Your Money Hassle-Free

As experienced Indonesian lawyers specializing in debt collection, we understand the frustrations that come with chasing overdue payments. We are here to help you recover what is rightfully yours, efficiently and professionally.

Our Comprehensive Debt Collection Services Include:

  • Legal Advice and Case Analysis
    Our lawyers begin with thorough legal advice to assess your debt situation and determine the most effective legal strategy for recovery. Our goal is to provide you with clear guidance and a pragmatic action plan.
  • Demand Letter
    We prepare and issue Demand Letter to the debtor with strong legal reasoning and grounds, clearly stating your claim and requesting immediate payment with a specific deadline.
  • Negotiation and Settlement
    If the debtor is open to negotiation, we manage the process to achieve a fair and timely payment arrangement, ensuring interests are protected.
  • Legal Proceedings through the Indonesian courts (when necessary)
    If an out-of-court settlement does not run as expected, when necessary, we initiate further legal action to recover the debt through the Indonesian court system. Our legal expertise ensures a robust court representation, increasing the likelihood of a favorable outcome.
  • Enforcement of Court Decision (when necessary)
    Post-court decision, we take all required legal actions to enforce the court’s decision, ensuring that you receive the payments you are entitled to.

Why Engaging Our Debt Collection Service is Crucial in Indonesia:

  • Navigating the Legal Landscape
    Indonesia’s legal framework for debt collection involves intricate regulations and legal procedures that can be challenging to navigate without legal expert knowledge. Our lawyers are skilled in this area, ensuring all actions taken are legally sound and maximize your chances of successful recovery.
  • Enhanced Credibility and Seriousness
    When a debtor receives a communication from the lawyer, it underscores the seriousness of the situation and prompts quicker compliance. It shows your commitment to recovering the debt and can lead to faster settlements and payments.
  • Efficient and Effective Debt Recovery
    Recovering debts on your own can be time-consuming and frustrating. Our experienced lawyers handle the entire process efficiently, from preparing Demand Letter to negotiating settlements and, pursuing further legal action is necessary. This allows you to focus on your core activities while our lawyers handle the complexities of debt recovery.
  • Legal Expertise and Strategy
    Debt collection requires more than just sending letters; it needs a strategic approach and legal consideration. Our lawyers formulate tailored strategies that consider legal contexts, debtor situations, and potential outcomes, increasing the likelihood of recovering the debt through negotiation, mediation, or escalating to litigation if necessary.
  • Handling Resistant Debtors
    Dealing with uncooperative debtors can be a significant challenge. Our lawyers handle these situations professionally, using legal instruments and strategies to compel payment.
  • Protecting Your Rights
    We manage disputes and legal challenges, ensuring your rights are protected throughout the recovery process.
  • Cost-Effective Solutions
    We help you recover larger amounts more quickly, reducing the chances of writing off debts as bad debts.
  • Access to Alternative Dispute Resolution
    We facilitate access to alternative dispute resolution methods, such as mediation and negotiation, which are quicker and more cost-effective than court proceedings. This is especially valuable in Indonesia, where court proceedings can be a lengthy and complex process.

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Frequently Asked Questions

Layoffs must be carried out according to the procedures outlined in Government Regulation No. 35 of 2021. Employers are required to attempt negotiations with the employee and offer compensation packages, including severance pay, long-service pay, and compensation for rights such as untaken leave.

If your investment falls below the required threshold (IDR 1 billion in shares or IDR 10 billion in capital), your Investor KITAS may be revoked, and you could lose your right to stay in Indonesia under that permit. It’s essential to monitor your investment levels to maintain compliance.

A CLA is a negotiated agreement between the employer and a registered labor union, outlining terms of employment for the union members. It covers salaries, benefits, dispute resolution mechanisms, and working conditions. CLAs must be registered with the Ministry of Manpower.

No, you cannot convert a Single-Entry or Multiple-Entry Business Visa to a KITAS. KITAS applications must be initiated separately through your employer or investment sponsor and require different documentation and procedures.

Employing foreign workers requires specific permits, including a Work Permit (IMTA) and a temporary stay permit (KITAS). Employers must also provide a clear reason why the position cannot be filled by an Indonesian worker and ensure the foreign worker’s role aligns with approved positions under the Ministry of Manpower’s regulations.

When should I consider Tax Due Diligence?

Tax Due Diligence is crucial during mergers, acquisitions, company restructuring, or when preparing for a sale. It ensures you have a clear understanding of the company’s tax position before making critical decisions.

What are the potential outcomes of Tax Due Diligence?

Our findings will highlight any tax risks, compliance issues, or areas where improvements are needed. We provide recommendations to address these issues, helping you make informed decisions.

What happens if tax issues are found during Due Diligence?

If tax issues are identified, we’ll work with you to develop strategies to mitigate these risks. This may involve negotiating with the other party in the transaction or addressing the issues before proceeding.

Can Tax Due Diligence prevent future tax disputes?

While it can’t guarantee immunity from future disputes, Tax Due Diligence significantly reduces the risk by ensuring that any existing issues are identified and addressed early on.

Can Tax Due Diligence affect the valuation of a company?

Yes, Tax Due Diligence can impact a company’s valuation. Unresolved tax issues or significant liabilities discovered during the process may lead to adjustments in the purchase price or deal terms.

What are the common challenges in Tax Due Diligence in Indonesia?

Challenges include navigating complex tax regulations, incomplete or inaccurate financial records, and historical non-compliance.

How does Tax Due Diligence differ from a standard financial audit?

A financial audit focuses on the accuracy of financial statements, while Tax Due Diligence specifically examines tax compliance and risks. The two processes complement each other but serve different purposes.

What is a tax dispute, and how does it arise in Indonesia?

A tax dispute occurs when there is a disagreement between the taxpayer and the Indonesian Tax Authorities (Direktorat Jenderal Pajak, DJP) regarding tax assessments, tax payments, or the interpretation of tax regulations. Disputes commonly arise after a tax audit when the taxpayer disagrees with the findings of the DJP.

How does a tax audit work?

During a tax audit, the tax authority reviews your financial records and tax filings to ensure compliance. If discrepancies are found, they will issue a notice of their findings.

What can I do if I disagree with a tax audit’s findings?

You can file a Tax Objection within three months of receiving the audit results. This is your formal request for the tax authority to re-examine their decision.

What happens if my Tax Objection is rejected?

If your objection is rejected, you can escalate the matter by filing a Tax Appeal with the Tax Court within three months of receiving the rejection.

What is a Tax Lawsuit?

A Tax Lawsuit challenges administrative actions by the tax authority that are unrelated to assessments, such as disputes over tax refunds or collections.

When can I file a Tax Judicial Review?

A Tax Judicial Review is the final legal step, brought before the Supreme Court to correct substantial legal errors made by the Tax Court. This is done only after exhausting all other avenues.

Can I resolve a tax dispute without going to court?

While negotiation is possible, formal out-of-court settlements are rare in Indonesian tax disputes. Our professional advice is crucial to exploring your options.

What are the typical outcomes of a tax objection?

The outcomes of a tax objection can be varied. The tax authority may fully accept, partially accept, or reject your objection, depending on the strength of your argument and evidence provided.

How long does it take to receive a decision on a Tax Objection?

The tax authority typically takes 12 months from the date of filing to issue a decision on a Tax Objection. If no decision is made within this time, the objection is considered rejected by law.

Can I settle my tax liabilities during the dispute process?

Yes, settling your tax liabilities during the dispute process is possible. However, this may impact the progression of the dispute. Consulting with a tax professional like our firm is advised before making any settlement decisions.

What are the common reasons for a Tax Judicial Review?

Common reasons for a Tax Judicial Review include substantial legal mistakes in the lower courts’ rulings, misinterpretation of tax laws, or procedural violations that affected the fairness of the judgment.

What penalties can I face in a tax dispute?

Penalties can include fines, interest charges, and administrative sanctions depending on the nature of the dispute. If a tax deficiency is found, additional penalties may apply for late payments or underreporting.

What is the time limit to file a Tax Lawsuit?

A Tax Lawsuit must be filed within 90 days of the administrative action you are challenging (such as a refusal of a refund). Missing this deadline can result in the dismissal of your lawsuit.

What types of administrative decisions can be challenged through a Tax Lawsuit?

You can challenge decisions such as denial of tax refunds, incorrect tax collections, or penalties imposed outside of a tax assessment.

What happens if I win a Tax Appeal or Tax Lawsuit?

If you win, the court may order the tax authority to revise or cancel their previous decision. This could result in a refund, removal of penalties, or a corrected tax assessment.

Can I request an extension for filing a Tax Objection or Tax Appeal?

No, deadlines for filing Tax Objections and Tax Appeals are strictly enforced under Indonesian tax law.

What is the burden of proof in a tax dispute?

In Indonesian tax disputes, the burden of proof lies with the taxpayer. You must provide evidence and documentation that supports your claim against the tax authority’s assessment or decision.

What happens if I fail to provide sufficient evidence in a Tax Objection or Tax Appeal?

If you fail to provide enough evidence, the tax authority or the Tax Court may rule in favor of the government. Therefore, it is crucial to present a well-prepared and substantiated case.

What is the impact of a Tax Dispute on my business operations?

While a tax dispute is ongoing, it may cause financial uncertainty. However, unless there are severe violations, the tax authority generally does not halt business operations during the dispute. Consulting with tax professionals like our firm can help mitigate risks.

Can I negotiate with the tax authority before filing an objection or appeal?

Informal negotiations or discussions can sometimes lead to clarification or resolution before entering the formal dispute resolution process. However, once a decision has been made, formal procedures are required to challenge it.

What is a PT PMA?

A PT PMA is a foreign-owned company in Indonesia, allowing international investors to own shares and operate within Indonesia under specific regulations.

What is a PT PMDN?

PT PMDN is a company fully owned by Indonesian nationals or entities and operates under local investment laws with fewer restrictions than PT PMA.

What is a Representative Office (RO)?

RO is a non-revenue-generating office set up by foreign companies for liaison, market research, or promotional activities in Indonesia.

What is a Permanent Establishment (PE)?

A PE is a foreign company’s local business presence in Indonesia, taxed similarly to local companies and used for operational activities.

What is the minimum number of shareholders required for PT PMA and PT PMDN?

Both PT PMA and PT PMDN require at least two shareholders.

What are the capital requirements for PT PMA and PT PMDN?

PT PMA requires a minimum of IDR 10 billion in capital, while PT PMDN has no specific minimum but must follow general corporate laws.

Can foreigners be involved in PT PMA?

Yes, foreigners can be shareholders and directors in PT PMA, though restrictions apply in certain sectors.

What taxes apply to PT PMA, PT PMDN, RO, and PE?

PT PMA and PT PMDN are subject to corporate taxes and VAT; PEs are taxed on local income, while ROs are not taxed as they don’t generate revenue.

Can a PT PMA operate in all business sectors in Indonesia?

No, certain sectors are restricted or closed to foreign investment under the Negative Investment List. It’s essential to verify sector-specific regulations.

Is local partnership mandatory for a PT PMA?

Not necessarily, but in some sectors, foreign investors must partner with a local entity or individual, depending on the industry’s regulations.

What documents are required to establish a PT PMA?

Key documents include Articles of Association, shareholder and director IDs, a registered office address, and compliance with sectoral licenses.

Can an RO transition into a PT PMA?

Yes, but the process requires establishing a new legal entity (PT PMA) and cannot simply be converted; it involves fulfilling investment requirements.

Can an RO hire employee?

Yes, an RO can hire local staff but is limited in terms of its operational scope since it cannot conduct direct business activities.

Are there industry-specific licenses required for PT PMA or PT PMDN?

Yes, many industries require specific permits or licenses in addition to general company registration, such as those for finance, construction, or mining.

What are the reporting obligations for PT PMA and PT PMDN?

Both must submit annual financial reports, tax filings, and comply with local labor and employment reporting to relevant authorities.

What is the difference between a PE and a branch office?

PE is a local taxable entity for foreign companies engaged in certain business activities, while a branch office is not common in Indonesia except for specific industries like banking.

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