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Tax Refund

Reclaim What’s Yours: Our Tax Refund Experts Turn Your Overpayments into Cash Flow—Hassle-Free and Timely.

Navigating the complexities of tax refunds can be a daunting task, but with our expertise, you can streamline the process and ensure that you’re receiving every penny you’re entitled to.

Understanding Tax Refund in Indonesia

A tax refund occurs when you have overpaid taxes to the Indonesian tax authorities, and you are entitled to a reimbursement of the excess amount. This situation can arise due to various reasons, including:

  • Overestimation of taxes paid throughout the year.
  • Excess tax payments resulting from miscalculations or incorrect reporting.
  • Refundable tax credits that were not applied during the initial payment.

Our Tax Refund Service Includes

  • Assessment and Eligibility Check
    We begin by thoroughly reviewing your tax records to assess eligibility for a refund. This includes examining your tax returns, supporting documents, and payment history.
    Our experts identify any discrepancies or overpayments and determine the appropriate course of action.
  • Preparation and Filing
    Our team prepares and files the necessary documents with the Indonesian Tax Authorities (Direktorat Jenderal Pajak, DJP). This involves filling out the correct forms and ensuring that all supporting documentation is accurately presented.
    We handle the submission of your refund claim to ensure compliance with Indonesian tax regulations and to minimize the risk of rejection or delays.
  • Follow-Up and Communication
    We actively monitor the status of your refund claim, maintaining communication with the tax authorities to address any queries or additional requirements.
    Our team provides regular updates on the progress of your refund request, ensuring that you remain informed throughout the process.

Tax Refund Procedures under Indonesian Tax Regulations

  • Submission of Tax Refund Application
    Under Indonesian tax regulations, the taxpayer must submit a Tax Refund Application (Surat Permohonan Pengembalian Pajak) to the DJP. This application must be supported by relevant documents such as proof of overpayment and a copy of the tax return.
  • Review by Tax Authorities
    The DJP will review the application and the supporting documents. They may request additional information or clarification during this process.
  • Approval and Processing
    Upon approval, the DJP will process the refund and issue the appropriate reimbursement. The processing time can vary based on the complexity of the claim and the completeness of the documentation provided.
  • Receipt of Refund
    Once processed, the refund will be issued according to the taxpayer’s preferred method, which may include a direct deposit to a bank account.

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Frequently Asked Questions

Employment contracts must be in writing and should clearly outline both employer’s and employee’s rights and obligations, including job responsibilities, working hours, salary, benefits, and the duration of employment. The contract should comply with Indonesian Manpower Law No. 13 of 2003, as amended by the Job Creation Law.

It is advisable to begin the renewal process 30 to 60 days before your KITAS expires to allow sufficient time for processing.

Mutual agreements between employers and employees to terminate an employment relationship must be documented in writing and signed by both parties. It is a voluntary process, and the employer typically offers compensation or severance payments in line with government regulations.

No, you cannot convert a Single-Entry or Multiple-Entry Business Visa to a KITAS. KITAS applications must be initiated separately through your employer or investment sponsor and require different documentation and procedures.

Yes, as an investor, you are allowed to manage and oversee your investments. However, the Investor KITAS does not permit traditional employment for other companies; it only covers activities related to managing your investments.

A CLA is a negotiated agreement between the employer and a registered labor union, outlining terms of employment for the union members. It covers salaries, benefits, dispute resolution mechanisms, and working conditions. CLAs must be registered with the Ministry of Manpower.

Employers are required to register their employees with BPJS (Badan Penyelenggara Jaminan Sosial) for health and employment benefits, including health insurance, old-age benefits, work accident protection, and death insurance. The contributions are shared between the employer and the employee.

The processing time can vary, but typically it takes around 2 to 4 weeks from the submission of the required documents to the issuance of the KITAS.

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